Terms & Conditions
Welcome to Aquatic Perfume. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
Aquatic Perfume provides fragrance products through its online store. We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.
2. Products & Product Information
We make every reasonable effort to ensure that product names, descriptions, fragrance notes, images, prices, and other information displayed on our website are accurate.
However:
- Product colours and packaging may appear slightly different depending on your device or screen.
- Fragrance performance and longevity may vary from person to person depending on skin type, weather, environment, and application.
- Availability of products may change without prior notice.
3. Pricing
All product prices displayed on the website are subject to change without prior notice.
Aquatic Perfume reserves the right to correct pricing or product information errors. If an incorrect price is displayed, we may contact the customer before processing the order.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, phone number, billing details, and delivery address.
An order is considered confirmed once it has been successfully accepted by Aquatic Perfume.
We reserve the right to cancel or decline an order in situations including:
- Product unavailability
- Incorrect or incomplete customer information
- Pricing or website errors
- Suspicious or fraudulent activity
- Unsuccessful payment or verification
5. Payment
All orders placed through Aquatic Perfume must be paid online at the time of checkout using the available payment methods provided on our website.
Customers are responsible for providing accurate payment information and completing the payment successfully before an order can be processed.
An order will only be confirmed after the payment has been successfully received and verified.
If a payment is unsuccessful, incomplete, reversed, or not received, Aquatic Perfume reserves the right to cancel or hold the order until the payment issue is resolved.
Any applicable taxes, payment processing charges, or other charges will be displayed during checkout where applicable.
6. Shipping & Delivery
We aim to dispatch and deliver orders within the estimated timeframe communicated at the time of purchase.
Delivery times may vary depending on:
- Customer location
- Courier availability
- Weather conditions
- Public holidays
- Unforeseen circumstances
Aquatic Perfume is not responsible for delays caused by courier companies or circumstances beyond our reasonable control.
Customers are responsible for providing a correct and complete delivery address and contact number.
7. Returns & Refunds
All returns and refunds are subject to our Return & Refund Policy.
Due to the hygienic nature of fragrance products, opened or used perfumes may not be eligible for return except where the product is defective, damaged, or incorrectly delivered.
8. Product Authenticity
Aquatic Perfume aims to provide genuine and authentic fragrance products. Customers should contact our support team if they have concerns regarding the condition or authenticity of a product received.
9. Fragrance Use & Safety
Perfumes are intended for external use only.
Avoid contact with eyes and broken or irritated skin. If irritation occurs, discontinue use immediately.
Keep fragrance products away from direct heat, flames, and excessive sunlight and store them in a suitable environment.
Customers with known fragrance or skin sensitivities should review the product information and exercise appropriate caution before use.
10. Intellectual Property
All website content, including logos, images, graphics, product descriptions, text, design elements, and other materials, is the property of Aquatic Perfume or its respective owners and may not be copied, reproduced, modified, or distributed without prior permission.
11. Website Usage
Customers agree not to use the website for any unlawful, fraudulent, abusive, or unauthorized purpose.
We reserve the right to restrict or terminate access to the website where misuse or suspicious activity is detected.
12. Limitation of Liability
Aquatic Perfume shall not be responsible for indirect or consequential losses arising from the use of our website or products, except where liability cannot legally be excluded.
13. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, products, or legal requirements.
Any updated version will be published on this website.
14. Contact Us
If you have any questions regarding these Terms & Conditions, Returns, Refunds, Orders, or Products, please contact our customer support team through the contact details provided on our website.
By using this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.